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Entries in Software Licensing Law (1)

Tuesday
Jun302009

10 Things Every Lawyer (and non-lawyer) Should Know About Legal SaaS

My solo business and technology law practice is almost completely dependant on SaaS - I run very few applications on my laptop other than a browser - which of course is how I access the many SaaS applications that I use.  The heart and soul of those SaaS applications is Clio - a super slick practice management tool that saves me all kinds of time keeping tabs on my practice.  I am a big fan of the people at GoClio - but it goes beyond just the fact that I love the Clio application. The Clio blog has an excellent series of postings that anyone (lawyers, non-lawyers...anyone) interested in the ever growing SaaS field should read. Below is a listing and summary of each post in the 10 part series on SaaS:

 

  • Part 1: What is Software-as-a-Service?A discussion of what exactly Software-as-a-Service is, and how it compares to the more traditional desktop computing model.
  • Part 2: Why (Or Why Not) Choose a SaaS Solution?Why SaaS offers compelling advantages over traditional desktop software solutions, and some of the compromises that have to be considered.
  • Part 3: Why Web-Based Practice Management?Why Software-as-a-Service is a perfect fit for practice management, particularly for solos and small firms.
  • Part 4: Security.An outline key concepts and terminology for web-based security, including SSL, server security, client security, and password security.
  • Part 5: Privacy.What you should be looking for in a web site’s privacy policies.
  • Part 6: Data Availability.An outline of the answers you want to be hearing when you ask your SaaS provider “What are you doing to ensure that my data remains available, even in the event of a natural- or human-induced disaster?“
  • Part 7: Total Cost of Ownership. An explanation of how to compare costs of SaaS to traditional desktop software via a Total Cost of Ownership calculation.
  • Part 8: Terms of Service.What to look for in the legal agreement describing the services your SaaS provider will provide you.
  • Part 9: Data Migration.How you can migrate your data from existing desktop software application to the web.
  • Part 10: Offline Access.Why offline access is important, and an outline of some of the technologies that make offline access to SaaS applications possible.